Please observe the following booking conditions. By submitting a reservation request you agree to the mentioned booking conditions.
Question: Do I always get the apartment I booked?
We will always give our best, to give you the apartment that you chose while booking.
Nevertheless it can sometimes happen, that we provide you with another - equivalent - apartment, to ensure the best utilization for our small hotel.
Question: How can I make a reservation / pay the apartment?
As a guarantee we need your credit card details (Visa, Mastercard). You can provide them by email or telephone. Please note our refund conditions. Payment is possible by credit card or in cash.
Question: What is your cancelation policy?
Cancelation conditions of Finca Raims:
if the booking is cancelled between 40 and 31 days before arrival, 25% of the full costs will be charged.
If the booking is cancelled between 30 and 8 days before arrival, 50% of the full cost will be charged.
If the reservation is cancelled within 7 days of arrival the full cost will be charged.
Question: How can I protect myself in case of cancellation?
Trip cancellation insurance can be purchased at any travel agency or at www.travelsecure.de.